Complaint portal
Tell us what went wrong. Our team calls every customer back within 24 working hours.
How To Register Complaint:
- 1. Enter your Order No. / Contact No. and click Search Order.
- 2. Select the order you want to complain against.
- 3. Select the Complaint type (Damaged Product, Wrong Product, Missing Item, Late Delivery, Refund/Exchange or Other).
- 4. Mention the products against which you are raising the complaint.
- 5. Describe the reason for the selected complaint type.
- 6. Enter your complaint notes in the text box.
- 7. Attach links to relevant evidence (invoice, product photos or videos).
- 8. Click Submit complaint to receive your complaint number.
- 9. Once submitted, our agent will contact you within 24 working hours.
Cash on delivery
ক্যাশ অন ডেলিভারি
Pay when the order is in your hands
Delivery nationwide
সারা দেশে ডেলিভারি
Free over ৳5,000 · ships from Dhaka
7 days easy return
৭ দিনের সহজ রিটার্ন
Money back guaranteed
Real people on WhatsApp
হোয়াটসঅ্যাপে সরাসরি কথা বলুন
Sales and complaints answered by our own team
